For items that we can not find in our stock,
we will contact you regarding exchanging
your item with a similar item of equal or
better quality. If you accept, we will send
you the new item at no additional cost. If
not, we will refund you your full amount.
We use the same item listing to create a new
item. Sometimes our web developers forget
to remove “NR” from reserve items. If the
item has a reserve, you will see “Reserve
not met” next to the current item price in
listing. If you do not like to bid on items
with a reserve price, just ignore the item.
Yes. You send us a request with your offer
price and the eBay item number. If it is
acceptable, we will create a new store item
with your offer price and we will email you
the new eBay item number to “buy it now”.
If the item has more than 12 hours to
closing, you can contact us and request to
have your bid removed. If there is less
than 12 hours, we can not remove your bid.
Someone will have to outbid you. If you win
the auction, just void the purchase. If you
get a payment reminder, just void it. When
you receive the payment dispute, accept our
request to not complete your purchase.
Contact us and let us know to archive your
purchase. If you get a payment reminder,
just void it. When you receive the payment
dispute, accept our request to not complete
your purchase.
Our entire store inventory for diamonds has
a “make Offer” option where you can give us
a competitive offer. We will accept offers
which we can make a small margin for cost.
(You won’t find a lower price than us.)
