Customer privacy is our first priority. Our Privacy
Policy will help inform you about what information DiamondOction.com collects about you,
why we collect it and how this information is used.
We make every effort to make your online ordering safe and
secure. We use SSL (Secure Socket Layer) encryption to ensure data sent between
you and our servers can not be read by anybody else. You can determine if the
connection you have is secured by looking at the address URL. A secured site
begins with HTTPS. Unsecured is HTTP. You can also check by looking for the
lock symbol next to the address bar.
(Internet Explorer and Firefox has a lock
symbol to the right of the address bar. Firefox
will
also
turn the
entire
address
bar
background
color
yellow.)
Some browsers or firewalls may block access to secured
websites. If you are unable to connect to to our secure servers, contact us at
sales@DiamondOction.com
and we will arrange an alternative payment method.
All visitors to our site is anonymous. We do not
secretly collect any personally identifiable information about you or your computer.
Any private information we have is provided by you when you sign up for an account with
us. This information may include, but is not limited to, your first and last name,
your home, billing or any other addresses you may have supplied, your e-mail address,
your phone number or other contact information, and credit card number and expiration
date. By signing up with us, you agree to allow us to collect and use this
information for internal use. We do not sell, trade or rent personal information
to 3rd parties.
Information provided to us may be used to communicate
with you regarding DiamondOction.com and its products and services. For example,
occasionally we send out e-mails promoting our latest products, items and services.
Your information may also be used to improve our site and services. Information
given to our diamond and jewelry consultants or submitted through any other method will
also be treated with the same amount of privacy.
The
information
provided
to us
will
also be
used to
verify
your
identity
when
ordering
to
prevent
and
detect
fraud or
abuse.
If there
is fraud
or abuse
detected,
any
information
provided
to us
will be
submitted
to the
appropriate
authorities.
We may view your personal information to verify your
information for errors, omissions and accuracy. Your information may also be used
to improve our marketing and promotional strategy. It may also be used to conduct
internal research into our customer demographics, interests, behavior and to better
understand and improve our site and customer relations.
Any personal information collected by us may be disclosed
to comply with any applicable law, regulation, legal process or government request.
Personal information collected by us and any other sources may be disclosed to
investigate, prevent, take action against illegal activities, suspected fraud,
threats or otherwise required by law. We may also exchange information with credit
fraud protection and risk reduction services.
We may share your personal information with
authorized 3rd Party partners, agents and contractors. For example, your name,
address and phone number will be sent to our shipping vendor. Other vendors we
share information with include jewelers, assemblers, data analysis firms, affiliates,
consulting or marketing firms and e-mail service providers. If you pay by credit
card or alternative methods of payment, to confirm your order, your information will be
used. These 3rd party vendors will only receive the personal information they
require to fulfill their duties. They are not authorized to use the information
they receive for any other purpose.
DiamondOction.com occasionally holds special events such
as contests of sweepstakes. For these events, DiamondOction.com may share your
personal information with 3rd party organizers of the event. The organizers will
only be given the information needed to manage the event. In some cases, these 3rd
party organizers may send promotional materials regarding their products and services
with the option to opt-out.
Any feedback you send us that is posted on our site can be
removed by request if you send us an e-mail to
sales@diamondoction.com requesting it.
When you "Send this Product to a Friend", yours and your
friends name and e-mail address is requested. This information is used only
for that purpose.
When you "Refer a Friend" or "Send this Product to a Friend", yours and your
friends name and e-mail address are requested to ensure your friend knows who sent
the request. This information is used only
for that purpose.
Your
personally
identifiable
information
may be
disclosed
as part
of any
merger,
sale of
company
assets
or
acquisition,
as well
as in
the
event of
an
insolvency,
bankruptcy
or
receivership,
in which
personally
identifiable
information
would be
transferred
as one
of the
business
assets
of the
Company and be subject to a new privacy policy. International
Transfers:
Information
collected
on this
Web Site
may be
stored
and
processed
in the
United
States
or any
other
country
in which
DiamondOction.com
or its
affiliates,
subsidiaries
or
agents
maintain
facilities
and by
using
this Web
Site,
you
consent
to any
such
transfer
of
information
outside
of your
country.
DiamondOction.com records your IP address upon your visit
to our site. Your IP address will be used for a variety of purposes such as,
diagnosing problems with our server, administer and tune our web site, gather
demographic information for aggregate use and analyze trends and traffic patterns.
Your IP address may also be used in conjunction with your personally identifiable
information to credit fraud protection and risk reduction.
DiamondOction.com and other authorized 3rd parties may
collect non-personal data through cookies, web logs and other monitoring technologies to
compile aggregate statistics. The non-personal information we collect is used to
better understand and improve the usability, performance and effectiveness of our Web
Site and marketing programs. We may share or transfer non-personally identifiable
information with or to our affiliates, licensees and partners.
A "cookie" is a small file stored by your browser on your
computer's hard drive. We use these cookies on some of the pages on our site to
help us analyze our web page flow, measure promotional effectiveness, deliver you a more
personalized shopping experience, track visits to and from our affiliates and partners
and allow the use of our shopping cart. "Cookies" do not store any personally
identifiable information. If you wish, you can disable cookies in your browser.
This may disable features used by our website.
DiamondOction.com may use 3rd party
advertising
or
content
delivery
companies
to serve
ads,
images
or other
sites.
These
3rd
party
companies
may use
web
beacons
to
monitor
the
activity
of our
website
or
emails.
They do
not
store
any
personal
information
about
you
other
than
when you
visited
the site
and from
which
IP.
DiamondOction.com does not knowingly collect personally identifiable information from children under the age of 13 as stated in "Children's Online Privacy Protection Act of 1998" located in
15 U.S.C.§ 6501–6506 (Pub.L.
105-277, 112 Stat. 2581-728, enacted
1998-10-21). Any personally identifiable information for children under the age of 13 that we discover will be deleted from our systems. To learn more about how to protect yourself or your children, visit
How to Protect Kids' Privacy Online.
Our website may contain links to 3rd party websites which are not in our control and can not be covered by our privacy policy. We advise you to locate and review their privacy policies for your own safety.
DiamondOction.com is committed to protecting your personally identifiable information. our use of security technologies, procedures and organizational measures help protect your information from unauthorized access. All information collected by us is stored on servers with limited access. Any sensitive information transferred over the internet, such as credit card information is encrypted using SSL (Secure Sockets Layer).
DiamondOction.com will only ship orders to addresses verified by the card issuing bank. If unauthorized use of a credit card is suspected, we will suspend the order until it has been resolved. If unauthorized credit card use should get past our security measures, your credit car company limits your liability to $50. If this should happen, we will cover that $50 charge and help you resolve the issue with your credit card.
All of our automated correspondence to you contains a link to opt-out from receiving it. If you decide to opt-out, you will no longer receive our notices about discounts and special deals.
By using and visiting DiamondOction.com, you agree to the terms of this privacy policy. Our privacy policy may be updated frequently as new conditions and policies are created/modified. We advise you to check our policy pages once in a while for update.
For
other
terms
and
conditions
that
apply to
your use
of our
Web
Site,
please
see our
Terms
and
Conditions.
Our diamonds come from some of the most respected suppliers in the diamond industry. Like us, they proudly adhere to and enforce the standards and regulations established in the Kimberley Process. DiamondOction.com has a zero tolerance policy towards conflict diamonds. To learn more, visit
diamonds
are
guaranteed
to be
conflict
free. If
one of
our
suppliers
was ever
found to
be in
violation
of that
process,
we would
immediately
sever
that
relationship.
We will
continue
to
support
and
promote
any
process
that
works to
uphold
legitimacy
in the
diamond
trade.
DiamondFacts.org.
DiamondOction.com
fully supports
the The Kimberley Process, an international program to track and certify diamonds. As of 2003, the United States Congress passed a law adopting the Kimberley Process. This requires that all diamond retailers located in the United States buy diamonds only from manufacturers who have documentation guaranteeing that their diamonds were obtained through legitimate channels. Today,
the US
Customs
Service
actively
enforces
the
Kimberley
Process
requirements
as
diamonds
enter
American
ports. For
further
information,
please
read the
White
House
statement
on the
passage
of this
law.
DiamondOction.com shall not be liable for any direct, indirect incidental or consequential damages of any kind regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise even if we have been advised of the possibility of such damages.
DiamondOction.com does not make any representations with respect to, or endorse the accuracy or reliability of any of the information, content or advertisements (collectively, the "Materials") contained on, distributed through, linked to, downloaded or accessed from DiamondOction.com (the "Site"), nor the quality or price of products or services (collectively, the "Products") or Materials displayed, offered for sale, purchased, or obtained by a customer as a result of an advertisement or in connection with the services offered through the Site (the "Services"). Users and customers hereby acknowledge that any reliance upon any Materials shall be at their sole risk. DiamondOction.com reserves the right, in their sole
discretion and without any obligation, (i) to withdraw any item for sale or auction for any reason without notice or reason. (ii) to modify the Site, Materials, or Services at any time without notice.
DiamondOction.com and its licensers shall retain all rights, title and interest in and to the Materials, and such materials are protected by US and international copyright laws. Except as necessary to use the Site for its intended purposes, the Materials shall not be reproduced, displayed, used, modified, transmitted or distributed in whole or in part. Users understand that use of this Site or Materials or purchase of Products may require that they have access to certain equipment or software or telecommunications services, and that DiamondOction.com shall not be liable for providing any of these items. Any non-permitted use of the Materials or any fraudulent, abusive, or otherwise illegal
activity shall be grounds for termination of a user's right to access the Site or use the Materials. DiamondOction.com reserves the right to terminate access to the Site and the Materials at any time, with or without notice. Users and customers should be aware that the Materials include proprietary information belonging to DiamondOction.com and, therefore, that they may be liable for infringement or misappropriation or other legal action if they misuse the Materials.
All rights reserved. All other trademarks, product names, and company names and logos appearing on DiamondOction.com are the property of their respective owners.
Except as otherwise provided herein and for written warranties that accompany products purchased through the site, and then only with respect to such specific products and subject to the terms and conditions contained in such warranty for such specific products, The site, product, services and materials are provided on an "as is, as available" basis, and DiamondOction.com and its licensors expressly disclaim any and all warranties to users and customers, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, availability and non-infringement. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not
apply to you.
In no event shall DiamondOction.com or its licensors be liable to users with respect to the site, products, services, or materials (I) for any amount in the aggregate in excess of the fees paid by users and customers therefore: or (II) for any indirect, incidental, punitive, or consequential damages of any kind whatsoever, including (without limitation), loss of data, income or profit, loss of or damage to property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
DiamondOction.com encourages their customers to exercise discretion while browsing the Internet, using the Site, or the Services. The Site, Products, or Services may direct you to other sites containing information that some people may find offensive or inappropriate. DiamondOction.com makes no representations concerning any content of sites accessed through the Site or any of the Materials, and DiamondOction.com will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in sites accessed through the Site or Materials.
If you have any questions about our privacy policy, please e-mail the DiamondOction.com customer service department at
service@diamondoction.com. You may also leave comments on our website. We always appreciate feedback.
